I want to download the 2008 Champion brochure. How do I do that?
Does Trendelenburg come standard on our chairs?
Does my recliner have a quick release seat?
How does the quick release seat work?
Can I power wash my recliner?
What is the weight capacity of my recliner?
Is my recliner under warranty?
How do I specify a recliner by model number or “series” number?
How do I place an order?
How do I arrange for repair or replacement of parts on my recliner?
Can I retrofit features to my recliner?
How do I deploy the Trendelenburg option?
Where can I find the serial number of my chair?
How can I determine the color code for my chair?
How can I check the status of my order?
Who is my local sales representative?
Who do I purchase Champion products through?
How can I obtain upholstery color swatches?
What is the electrical draw and specifications on the Champion scale, heat, massage and power recline options?
Where are the chairs manufactured?
What cleaning solutions are safe for my upholstery?
How do I become a dealer/distributor of Champion products?
I'm having difficulties viewing your web site. What's wrong?
Does Trendelenburg come standard on our chairs?
No, not everyone needs or wants the Trend feature, so we provide it as an option that you can add to your Standard or Bariatric recliner. Top
Does my recliner have a quick release seat?
Yes, if you recliner was fabricated after March 1999 it does have a quick release seat. This has been a standard feature of every recliner since that time. Top
How does the quick release seat work?
- Lock the front casters of the chair. Release the footrest and push the chair back into the full recline position.
- Locate thumb screws under the front two corners of the chair seat. These screws will be bright yellow (or black on older model recliners).
- Remove the screws ad place the chair back into the full, upright position by first lifting the seat-back fully upright and then pushing the leg rest back down against the chair firmly until it latches.
- Standing in front of the chair, lift the seat front slightly and pull the seat toward you, pulling it out like a drawer. Once the seat is removed, you have full access to the inside of the chair for cleaning and maintenance.
- When you are finished, replace the seat by setting it back on the mechanism, making sure that the metal clip on each side of the seat bottom is under the flange on the mechanism. Slide the seat back into the chair. Make sure the bolts on the front corners of the seat are seated in the holes in the mechanism and replace the thumb screws to secure the seat. Top
No, we do not advise that the recliner or frame is power-washed. Top
What is the weight capacity of my recliner?
Standard recliners have a 300# patient weight capacity. Bariatric recliners have a 500# patient weight capacity. Standard size recliners are marked with a red "capacity" label on the bottom of the frame (in the back of the recliner) located by Champion's serial number. Top
Is my recliner under warranty?
All recliners are sold with a warranty. Please contact our Customer Service department at 1-800-998-5018 for details regarding your specific recliner. Top
How do I specify a recliner by model number or "series" number?
What are you looking for? Narrow down your search this way to find the recliner that best suits your needs. Go to the "MEDICAL RECLINERS" navigation button located at the top of the page and make your selection based on Standard or Bariatric recliners, then by Manual recline or Power recline. The model/series numbers available for those particular selections will be on the landing page of your last selection. Contact your local Champion representative or us here at Corporate and say you'd like to order a custom "54" or "54 Series" (for example) and we can help you choose the options and accessories that will work the best for your needs. Top
How do I place an order?
For Dialysis orders, please contact our Corporate office at 1-800-998-5018 (Angel Ness @ x244 or Ryan Drummond @ x233).
For Non-Dialysis orders, please contact your local Champion sales rep. If you do not know who that is, contact us here at the Corporate office at 1-800-998-5018 (Chris Miller, x229) and we can assist.
For repair parts, please contact Nancy LaPierre at 1-800-998-5018 x253. Top
How do I arrange for repair or replacement of parts on my recliner?
First, please locate the serial number of your custom recliner which is located in the back of the chair, towards the bottom, on the left-hand side of the frame. You will need the serial number to order replacement parts. After you have the serial number, please contact our Customer Service department at 1-800-998-5018 (Pat Cooper @ x227 or Nancy LaPierre @ x253). Top
Can I retrofit features to my recliner?
Some features and accessories can be retrofitted. Please contact our Customer Service department at 1-800-998-5018 (Pat Cooper @ x227 or Nancy LaPierre @ x253) for details. Top
How do I deploy the Trendelenburg option?
To deploy "Trend", patient must be in full recline position (if seated, release the footrest actuator located on the outside of either side of the arms of the recliner. This will bring the patient's feet up. From there, push the back of the recliner down using either the push handle located in the back or by simply applying pressure to the back of the recliner near the patient's head). Pull and hold the trend lever, which is located on the back of the recliner near the patient's head. Lower the chair back to the desired position while holding the trend lever. (Please note that if you choose to use a "partial" trend position instead of full trend, you must trend all the way down to the "full" trend position prior to elevating the patient back into the TV position.)
To release patient back into the full recline position from Trend, depress the latch and gently pull the seat back up into the recline/TV position. Top
Where can I find the serial number of my chair?
The serial number of your recliner can be located in the back of the chair, down towards the back left caster, on the metal frame. Look for the "Champion" label...the serial number is located just below our name. Top
How can I determine the color code for my chair?
Contact us at Champion with the serial number of your recliner...we can provide the color code for you! Top
How can I check the status of my order?
For Dialysis orders, please dial 1-800-998-5018 (Angel Ness @ x244 or Ryan Drummond @ x233).
For Non-Dialysis orders, please dial 1-800-998-5018 (Chris Miller, x229). Top
Who is my local sales representative?
Champion has a nation-wide network of sales reps to meet your needs. Contact Chris Miller at 1-800-998-5018 x229 to see who your Champion representative is. Top
Who do I purchase Champion products through?
Existing Dialysis house accounts purchase direct. All Non-Dialysis sales must be channeled through distribution. Top
How can I obtain upholstery color swatches?
Contact your local Champion sales rep as they will have color cards on hand. If you do not know your Champion rep, please contact Chris Miller at 1-800-998-5018 x229 to see who your Champion representative is. Top
What is the electrical draw and specifications on the Champion scale, heat, massage and power recline options?
Contact our Product Engineer, Kyle Rasler at 1-800-998-5018 x232 for more information. Top
Where are the chairs manufactured?
All Champion products are assembled in Elkhart, Indiana. Top
What cleaning solutions are safe for my upholstery?
Please follow the standard cleaning instructions in the DVD provided inside your in-service packet that you will receive when your order of custom products is shipped to you. Phenol-based cleaners are not recommended for Champion products. If you have misplaced your DVD, please contact Nancy LaPierre in our Customer Service department at 1-800-998-5018 x253. Top
How do I become a dealer/distributor of Champion products?
Please contact our Corporate office at 1-800-998-5018 and speak with our National Sales Manager, Tim Minzey (x225) to start the approval process. Top
I'm having difficulties viewing your web site. What's wrong?
This site was designed with modern web standards and security in mind and may not format correctly in some older browsers. While you can view this site with an older browser, you will get a far better experience by upgrading to a current browser which are commonly free.
If you are using a PC, try Internet Explorer 8 or Mozilla Firefox 3.5.
Macintosh users, try Safari 4, Firefox 3.5.
To view the PDFs we provide, please download and install Adobe Reader. TopI want to download the 2008 Champion brochure. How do I do that?
Please click on the link below to download a PDF of our 2008 brochure. You will need to download and install Adobe Reader to view the PDF if you have no done so already. Top